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Privacy Policy

Last Updated: October 26, 2023

Welcome to EyeConnectAI ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform for eye hospitals. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

Personal and Hospital Data

Personally identifiable information, such as your name, email address, and telephone number, and your hospital's information, such as its name, address, and specialty focus, that you voluntarily give to us when you register for the Service.

Social Media Platform Data

When you connect your social media accounts (e.g., Facebook, Instagram, LinkedIn) to our Service, we access data from those platforms in accordance with their authorization procedures. This may include your profile information, page data, content, and analytics. We only access the data necessary to provide our services, such as publishing content and providing analytics.

Content Data

We collect the content you create, upload, or post to the Service, including text, images, videos, and campaign details ("User Content"). This includes inputs to our AI generation tools and the resulting outputs.

Usage Data

Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Provide, operate, and maintain our Service, including connecting to your social media accounts to publish content and retrieve analytics.
  • Improve, personalize, and expand our Service, including training our AI models on anonymized or aggregated data.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and AI model providers.

Social Media Platforms

Your User Content is shared with the social media platforms you have connected to the Service, as directed by you when you schedule or publish posts.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to:

  • Access, update or delete the information we have on you.
  • Rectification of any information that is inaccurate.
  • Object to our processing of your Personal Data.
  • Request that we restrict the processing of your personal information.
  • Data portability for the information you provide.
  • Withdraw consent at any time where we relied on your consent to process your personal information.

To exercise these rights, please see our Data Deletion Policy or contact us at the email below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
EyeConnectAI
Email: privacy@eyeconnectai.com